Terms ofService
Last updated: February 2025
1. Acceptance of Terms
By accessing and using the SNK Digital website (snkdigital.com.au) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
SNK Digital provides professional IT, QA, and AI consulting services, including but not limited to:
- Software testing services (manual and automation)
- Performance testing
- Test framework engineering
- Test strategy and QA leadership
- AI consulting
- IT consultation sessions
We also provide free AI-powered tools on our website for informational purposes.
3. Consulting Services
3.1 Engagement
All consulting engagements will be governed by a separate written agreement or proposal that outlines the specific scope, deliverables, timeline, and fees.
3.2 Pricing
For project-based work, we provide fixed pricing upfront. Hourly and day-rate options are available for consultation sessions. All fees will be agreed upon before work commences.
3.3 Payment
Payment terms will be specified in individual service agreements. We reserve the right to suspend services for overdue payments.
4. Free Tools
The free tools provided on our website are offered "as is" for informational and educational purposes. While we strive for accuracy, we make no warranties regarding the completeness or reliability of the results. These tools should not be considered a substitute for professional consulting advice.
5. Intellectual Property
5.1 Our Content
All content on the SNK Digital website, including text, graphics, logos, and software, is the property of SNK Digital and is protected by Australian and international copyright laws.
5.2 Client Deliverables
Unless otherwise agreed in writing, all work product and deliverables created specifically for a client engagement belong to the client upon full payment. This includes source code, documentation, and related materials.
6. Confidentiality
We treat all client information as confidential. We will not disclose your business information, project details, or any proprietary information to third parties without your consent, except as required by law.
7. Limitation of Liability
To the maximum extent permitted by Australian law, SNK Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services.
Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service giving rise to the claim.
8. Indemnification
You agree to indemnify and hold harmless SNK Digital from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our services or violation of these terms.
9. Termination
Either party may terminate a consulting engagement as specified in the individual service agreement. We reserve the right to terminate or suspend access to our website for any user who violates these terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.
12. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13. Contact Information
For questions about these Terms of Service, please use our contact form.